Additionally, the back-end of the system has been rewritten. All these changes are designed to deliver a better experience to members submitting and managing their CPEs. The enhanced portal was driven by user feedback at Security Congress and further tested by a team of volunteer members prior to release to: Remove confusing decision points Replace CPE list views and PDF transcript with complete, dynamic table Improve labels and placed feedback in proximity of action Reduce hops and loading time Create easy to scan layout.
What was done to get or member feedback on the CPE portal rebuild? To ensure that the enhanced CPE submission process is properly tested with members before it was rolled out to our entire global membership, user acceptance testing UAT was conducted with select group of volunteers.
From these, we were able to gather input and feedback from testers, and make necessary changes and adjustments based on their experience prior to release. Are there any changes to how CPEs will be submitted and calculated? The CPE submission process will be an improved interactive process that will be more user friendly and provide a stronger customer experience.
Members are led through a series of simple questions with built-in logic and step-by-step guidance. Information includes credit category, education type, the number of hours claimed and a description area for supporting evidence which would include a brief summary as to what was gained from the experience.
From there, members simply select what certification and domain the CPEs apply to. If I hold multiple certifications, how does this change affect me? When you submit your activity, you will be able to indicate the domains that you would like to select for all your credentials.
You will still only need to submit your activity once. We just take your name and ISC2 member number and submit on your behalf. Be warned though, either through us, or another trusted CPE partner, there may be a 6-week delay before the ISC2 adds them to your account.
Graham Thompson is an Information Security professional with over 25 years of enterprise experience across engineering, architecture, assessment and training disciplines. What other features or tools would you fine helpful when visiting our website?
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I love connecting with new people and learning new information. Plus it covers nearly an entire year of CPE requirements. If you want additional information covered on this topic or if anything needs to be corrected above, let me know that as well.
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